KBine undertakes to use a selection process for sub-processors by which KBine assesses their security and confidentiality measures.

Infrastructure providers

• Google LLC (Google Cloud Platform)
  Address of the sub-processor : 1600 Amphitheatre Parkway Mountain View, California 94043
  Details of sub-processing operations : Cloud infrastructure services
  Type of Personal Data processed : Full name, professional email address, User ID
  Processing location : France
  Measures adopted : DPA, ISO 9001 / ISO 27001, SOC 2 Type II
  
  

• Elasticsearch B.V
  Address of the sub-processor : Keizersgracht 281 1016 ED Amsterdam, Netherlands
  Details of sub-processing operations : Database services
  Type of Personal Data processed : None
  Processing location : Germany
  Measures adopted : DPA, ISO 27001, SOC 2 Type II
  
  

• Twilio Inc. (SendGrid)
  Address of the sub-processor : 101 Spear Street, First Floor, San Francisco, CA 94105, United States
  Details of sub-processing operations : Email delivery services
  Type of Personal Data processed : Full name, professional email address, User ID
  Processing location : United States
  Measures adopted : DPA, ISO 27001

Product management

• Stripe
  Address of the sub-processor : United States
  Details of sub-processing operations : Payment processing
  Type of Personal Data processed : Full name, professional email address, professional address
  Processing location : United States
  Measures adopted : DPA, PCI, SOC 2 Type II

• Sentry
  Address of the sub-processor : United States
  Details of sub-processing operations : Error monitoring
  Type of Personal Data processed : professional email address, User ID
  Processing location : United States
  Measures adopted : DPA, ISO 9001 / ISO 27001, SOC 2 Type II

Customer relationship

• Constellation
  Address of the sub-processor : 199 Bureaux de la Colline, 92210 Saint-Cloud
  Details of sub-processing operations : Group relationship management, Billing
  Type of Personal Data processed : Professional email address, professional address
  Processing location : France
  Measures adopted : ISO 9001 & 27001
  
  

• Intercom, Inc.
  Address of the sub-processor : 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA
  Details of sub-processing operations : Support platform / Messaging and ticketing system
  Type of Personal Data processed : Professional email address, User ID, message content
  Processing location : United States
  Measures adopted : DPA, ISO 27001, SOC 2 Type II
  
  

• Notion, Inc.
  Address of the sub-processor : United States
  Details of sub-processing operations : Customer relationship management
  Type of Personal Data processed : Professional email address
  Processing location : United States
  Measures adopted : DPA, SOC 2 Type II
  
  

• Microsoft Ireland Operations Limited
  Address of the sub-processor : Ireland
  Details of sub-processing operations : Transmission of customer files (Outlook)
  Type of Personal Data processed : Professional email address, email content
  Processing location : European Union
  Measures adopted : DPA, ISO 27001, SOC 2 Type II
  
  

• Calendly
  Address of the sub-processor : United States
  Details of sub-processing operations : Meeting booking information
  Type of Personal Data processed : Professional email address
  Processing location : United States
  Measures adopted : DPA, SOC 2 Type II
  
  

• Docusign
  Address of the sub-processor : United States
  Details of sub-processing operations : Signing provider
  Type of Personal Data processed : Professional email address
  Processing location : European Union
  Measures adopted : DPA, SOC 2 Type II

Updates

The sub-processors used by KBine may change over time. KBine will update this page and notify its customers of any new or different sub-processor as appropriate and necessary.