Ville de Vanves

Context

The city of Vanves, with 28,000 inhabitants, located in the very near suburbs of Paris (92), and part of a Territorial Public Establishment GPSO actively grouping 8 towns with nearly 320,000 inhabitants in total, strives to provide quality public services to its citizens. To support this goal, the Information Systems Department (DSI) of Vanves, although modest in size, plays a crucial role in managing and optimizing the city's IT and application infrastructures.

The DSI of the city of Vanves, is responsible for ensuring the proper functioning and adequate documentation of the city's information systems. Given the small size of his team, the issues are numerous and sharing information is essential for effective management.

"In a small, high-quality team like ours, it is imperative that we formalize and share our repository to maintain continuity and efficiency in our professions," said Thierry.

Problem

One of the major challenges Thierry faced was contract management. Contract details were too often stored in emails or Excel files, or in the Finance IT system, making it difficult to share information and increasing the risk of missing important contractual deadlines and managing the application portfolio consisting mainly of 50 business software packages.

Moreover, although Shadow IT is generally less present in local authorities, Thierry realized that some business applications escaped the DSI's knowledge, causing security and compliance issues, including for GDPR within business services.

"We needed a 'simple & living' 'auto-discover' style solution that would allow us not only to centralize our documentation, including contract details, costs, deadlines, commitments, but also to provide better visibility into the TCO of the applications and the number of associated users. Especially with SaaS applications also to discover and manage business applications that could operate outside the DSI's surveillance."

Solution

Upon discovering Kabeen, Thierry found a simple and effective solution that perfectly met the specific needs of the city of Vanves. Kabeen's ability to centralize documentation, including contracts, and its flexibility to adapt to applications specific to local authorities were major assets. Better visibility of the TCO of the applications and the number of associated users is very useful to the DSI and Management to define and appreciate the future.

"Kabeen allowed us to centralize all our contracts and other critical documents in one place, making them easily accessible to the entire team. No more searching through old emails.

Furthermore, Kabeen's automatic application discovery function allowed the DSI to identify business applications that were not managed by the DSI, leading to better security and compliance.

"Thanks to Kabeen, we have been able to map our entire application landscape, including applications specific to local authorities and those previously unknown to the DSI. This has significantly improved our security and compliance posture," and allowed the detection of "potential anomalies".

At Kabeen, we are proud to provide solutions that meet the unique needs of our clients, whether they are large companies or local authorities. The success of the city of Vanves in using our platform to streamline their IT management is a testament to the flexibility and power of Kabeen.