Écominero

Context

Écominéro, a pioneer in eco-label stone manufacturing based in France, is committed to innovation and sustainability in the building sector. With a diverse portfolio and operations that span across multiple regions, managing and optimizing their IT and application infrastructures is crucial for maintaining their competitive edge.

----, IT Director at Écominéro, oversees the crucial role of ensuring the proper functioning and precise documentation of the company’s information systems. Given the compact size of his team, it is essential to formalize and share information for effective management.

"In a small, agile team like ours, it's imperative that we formalize and share our documentation to maintain continuity and efficiency in our operations," said ----.

Problem

---- faced significant challenges, especially in managing contracts. Often, contract details were stored in emails or spreadsheets, making it difficult to share information and increasing the risk of missing important deadlines. This complexity was compounded by managing an extensive application portfolio.

Additionally, documenting data flows between applications was crucial for ensuring transparency and compliance within their IT infrastructure. This need arose from the necessity to monitor how data travels across various systems and to avoid security and compliance pitfalls.

While Shadow IT is generally less prevalent in such industrial setups, ---- discovered that some specialized business applications were not monitored by the IT department, posing potential security and compliance issues. Mastering Shadow IT became a priority to ensure no application went unmanaged and all were in alignment with the company’s standards.

Moreover, the company was in the process of deploying a new CRM system, adding another layer of complexity that required meticulous tracking and documentation to ensure successful implementation and integration with existing applications.

"We needed a robust solution that would allow us to centralize our documentation, including contract details, costs, deadlines, data flows between applications, and commitments. Additionally, we wanted to better monitor the TCO (Total Cost of Ownership) of applications and the number of associated users, especially with some applications operating outside the IT department’s awareness."

Solution

Upon discovering Kabeen, ---- found an effective solution perfectly suited to the specific needs of Écominéro. Kabeen's capability to centralize documentation, including contracts, and its flexibility to document applications specific to the stone manufacturing industry were significant advantages.

"Kabeen allowed us to centralize all our contracts and other critical documents in one place, making them easily accessible to the entire team. No more searching through old emails," explained ----.

Furthermore, Kabeen’s automatic application discovery feature enabled the IT department to uncover business applications that were not previously known to them, thereby enhancing security and compliance. The tool also provided crucial support in documenting and monitoring data flows between applications, ensuring all interactions were transparent and secure.

"Thanks to Kabeen, we were able to map our entire application landscape, including applications specific to our industry and others that were previously unknown to the IT department. This significantly improved our security posture and compliance."

The support Kabeen provided was particularly valuable in tracking the deployment of the new CRM system. By keeping detailed records and ensuring integration with existing applications, Kabeen helped streamline the implementation process, making the transition seamless and efficient.